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Shipping

Dispatch: We aim to dispatch your order within 24 hours of receiving it, excluding weekends and public holidays.  During peak shopping periods (such as Christmas which usually starts Mid November to New Year), you may need to allow up to 3 business days for the processing and dispatch of your order.

DUE TO THE CHRISTMAS SEASON YOU MAY EXPERIENCE POSTAGE DELAYS

Delivery Options: We offer you a range of delivery options for your products.

Our delivery options are:

o Australia Post Domestic
o Australia Post for parcels to PO Box Adresses
o Australia Post International Parcels

Standard Post (5-10 Business Days, Generally 2 weeks to Eastern States)

Express Post (1-5 Business Days, Generally takes 3 days to Eastern States)

International customers please note that ‘AIRMAIL’ does not include tracking, however you will be issued with a shipping number.

FREE SHIPPING

We offer FREE DOMESTIC SHIPPING for orders over $100.00 AUD

*If you would like EXPRESS on your free shipping order you can pay $5 and we will ship your order Express.

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FREE GLOBAL SHIPPING on all orders over $110.00 AUD

Tracked + Traced to your doorstep (5-8 working days)

*If you would like EXPRESS on your free shipping order you can pay $15 and we will ship your order Express.

 

DOMESTIC SHIPPING ON ORDERS UNDER $100 AUD

$8 AUD Standard Shipping for all Australian Orders under $100 AUD (5-10 Business Days, may take up to 2 weeks to arrive to Eastern States)

$10 AUD Express Shipping for all Australian Orders under $100.00 AUD (1-3 Business Days, Generally takes up to business days to arrive to Eastern States ) 

INTERNATIONAL SHIPPING ON ORDERS UNDER $110 AUD

New Zealand 

$15.00  AUD Standard Shipping (7-10 Business Days, Generally 2 weeks)

$20.00 AUD Express Shipping (5-7 Business Days, Generally 1 week)

USA/Canada/Mexico

$15.00  AUD Standard Shipping (14-21 Business Days)

$25.00 AUD Express Shipping (10-14 Business Days)

United Kingdom 

$15.00  AUD Standard Shipping (14-21 Business Days)

$25.00 AUD Express Shipping (10-14 Business Days)

Rest Of The World

$15.00  AUD Standard Shipping on orders under $110.00 AUD (14-21 Business Days)

$25.00 AUD Express Shipping on orders under $110.00 AUD (10-14 Business Days)

$30.00 AUD Express Shipping Heavy Goods (over 3kg) under $110.00 AUD (10-14 Business Days)

Additional Services: If you require additional services to the standard services provided by Australia Post such as where to leave the parcel please leave them in the comments.  Your tracking number will be emailed or sent via SMS for your convenience. 

 Responsibility: Once the goods have been accepted for delivery by Australia Post we cannot be responsible for the delivery.

International taxes/customs charges: You may be required to pay taxes and customs charges for international orders. These charges are the responsibility of the customers and unfortunately not included to the cost of your order. Charges may differ depending of the total cost of the order and the country of the shipping address. If unsure, please contact your local custom office or email us at support@laurelandbee.com and we will try to assist you.

Laurel & Bee is not responsible for any international taxes/custom charges that incur on the shipping of your order. 

Split Delivery: We do not offer Split Delivery.

Events beyond our control: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but is not limited to:

o Strikes or other industrial action.
o Civil commotion, terrorism or threat of, war or threat or preparation for.
o Fire, explosion, adverse weather conditions, subsidence, epidemic or other natural disaster.
o Disruption to supplies or delivery methods.
o Acts of government or regulatory bodies.
o Disruption to public or private telecommunications networks.

Please ensure that the shipping address you provide is complete and accurate. We cannot take any responsibility for incorrect entry of address details. The customer is liable for any additional shipping costs incurred by us due to incorrect address details provided.

*There are countries that only accept shipments labelled with P.O Box addresses. Shipments for these destinations will be returned to shipper if no P.O Box is displayed in the address:

  • Oman
  • Papua New Guinea
  • Qatar
  • Saudi Arabia
  • United Arab Emirates

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